Frequently asked questions
Quick answers about credits, refunds, privacy, voices, and file limits.
Read the FAQGuides & help
Learn VoiceLamp in minutes.
Short, practical guides for every tool in the studio, from your first voice to billing and refunds. Can't find an answer? Check the FAQ or talk to a person.
Getting started Sign in, credits, and your first file
Getting started with VoiceLamp
Sign in, create your first project, and understand how prices, credits, and results work.
4 min readAccount, sign-in, and invitations
How email-link and Google sign-in work, what invitations do, and how to manage your personal information.
3 min readCredits, plans, top-ups, and refunds
How plans and credit top-ups work, what happens when a job fails, and how to cancel or request a refund.
4 min readCreate audio Voices, podcasts, sound, and music
Turn a script into a voiceover
Write up to 2,000 characters, pick a voice, language, and style, and get MP3 or WAV audio with SRT and VTT captions.
5 min readMake a two-voice podcast
Write a host and guest script, choose two voices, and get one natural-sounding MP3 episode in 84 languages.
4 min readCreate sound effects and music
Describe a sound effect (1–30 seconds) or background music (10 seconds to 3 minutes), instrumental or with your own lyrics.
4 min readTranscribe, translate & repair Work with recordings you already have
Transcribe audio and video
Upload up to 5 minutes of audio or video and get a transcript with speaker labels, plus TXT, SRT, and VTT files.
4 min readTranslate and dub a recording
Turn a recording into one of 108 languages while keeping the speakers' voices, timing, and background sound.
3 min readClean up speech and split songs into stems
Remove noise, music, and echo from speech, or split a track into vocals, drums, bass, and other.
4 min readVoices, free tools & files Private voices, free tools, and your history
Create a private voice with consent
Request a private copy of a voice with a short WAV sample and a permission record. Our team reviews every request.
5 min readFree tools: Quick repair and Video to audio
Trim silence, reduce rumble, and level a WAV, or pull the audio out of a video. Both are free and run in your browser.
3 min readProjects, history, and automatic deletion
Find past results, delete work permanently, and set files to be removed automatically after a number of days.
3 min readEmail support
Questions about a job, your credits, or your account. We reply within two business days.
support@voicelamp.comReport misuse
Someone used VoiceLamp to imitate you, or you found harmful content.
abuse@voicelamp.com